How to Solve “Windows update cannot currently check for updates because the service is not running. You may need to restart your computer” Error

Someone recently came to me with the error message – “Windows update cannot currently check for updates because the service is not running. You may need to restart your computer” –  while trying to do a Windows Update on their Windows 7 Computer. After much troubleshooting, here is a solution that worked.

Solution for “Windows update cannot currently check for updates because the service is not running. You may need to restart your computer” Error

Step 1: Click on Start >>> type “services.msc” (without quotes) in Search for programs and files field. Open Services (as shown below), a new window will open now showing all services on your PC.

Step 2: Scroll down to “Windows Update” in services >>> Right click and click “Stop” to stop the services.

Step 3: Locate C:\Windows\SoftwareDistribution\ folder and delete all the contents in this folder.

Step 4: Restart “Windows Update” service in services by Right clicking >>> Click Start

Try Windows Update again by going to Start >>> Control Panel >>> Windows Update or by simply typing Windows Update in Search for programs and files field.

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